30 years of experience

Melita is Malta's leading provider of next generation broadband, fixed and wireless connectivity services. We also own and operate Malta's only purpose-built data centre facility.

Through an advanced converged nationwide network, we serve the growing telecommunication needs of small and large businesses, and lead the way in the fibre internet TV and mobile consumer markets. We provide high-quality international connectivity to the island's business sector, through redundant submarine fibre cables and Milan-based peering capabilities.

Our Executive team



Back row, left to right: Kevin Borg, Chief Commercial Officer; Gertrude Borg Micallef, Head of Legal & Regulatory Affairs; Alistair Castillo, Chief Technology Officer IoT; Jacqueline Abela, Head of Human Resources; Randolph Said, Chief Financial Officer; Lee Anne Buhagiar, Head of Financial Operations; Graziella Costa, Head of Customer Experience; Roderick Farrugia, Chief Information Officer.

Front row, left to right: Malcolm Briffa, Chief Officer Business and IoT; Darren Gatt, Head of Processes; Harald Rösch, Chief Executive Officer; Rita Bugeja, Head of Financial Reporting; James Spina, Chief Technology Officer.

Shareholders

Founded in 1994, when it was one of the first PE companies in Northern Europe, today EQT is a leading investment firm with more than €61 billion in raised capital and around €40 billion in assets. EQT funds have portfolio companies across the world with sales of over €19 billion. EQT works with portfolio companies to achieve sustainable growth, operational excellence and market leadership, achieved via a strong focus on digital transformation.

logo of eqt Global investment organization

Our History

Melita acquires German IoT connectivity and consultancy firm, Crout.

Melita exceeds 50% share of the B2B fixed line telephony market.

ISO re-certification for Environmental Management and Occupational Health and Safety.

Quantum encrypted communication between Melita’s two data centres.

Billy, the AI customer service platform developed by Melita, handles over 50% of billing chats.

2024

Customer satisfaction 9.2 out of 10.

74 projects supported by The Melita Foundation, to a total of €574,000.

Carbon neutral on all energy used to provide services (scope 2 emissions).

39% of Melita's fleet is electric vehicles.

Winner of Green Transport Award at Malta Business Awards.

Melita's solar farms generate 6% of electricity used.

Undergoing a brand identity refresh, Melita updates its image.

Melita acquires SIM based IoT Business from Swedish operator Netmore, international presence now includes Swedish subsidiary alongside German office.

Managing 100,000+ SIMs, Melita's IoT business sees 95% activity beyond Malta.

Launching new telephony multiline services, Melita enhances its B2B offerings.

Melita invests €50M in its fixed internet network, gearing up for 10 Gbps speeds.

30% Maltese homes with 2.5 Gbps internet capability.

Achieving HR Quality Mark re-certification, Melita prioritises human resources.

Recognised with the ICERTIAS Best Buy Award for Mobile Services.

Facilitating secure communication, a quantum encrypted video call links Melita and the University of Malta.

Honoured with the ICERTIAS Customers' Friend Award.

2023

Customer satisfaction 9 out of 10

44 projects supported by The Melita Foundation, to a total of €482,000.

Melita joins Malta ESG Alliance

Acquisition of Melita Italia by Enel

Melita awarded Gold Certification for Mental Health First Aider Skilled Workplace

Mriehel Head Office awarded the ISO 27001 certificate in Information Security Management Systems, adding to the existing Data Centre ISO 27001 certification

As one of only two Maltese companies, Melita joins the United Nations' SBTi, committing to reducing carbon emissions for climate protection.

Carbon neutral on all energy used to provide services (scope 2 emissions).

2022

Customer satisfaction 9.1 out of 10.

39 projects supported by The Melita Foundation, to a total of €462,000.

Smart & Sustainable Business award: second prize

Melita becomes Carbon Neutral

Melita and Smart Technologies team up to offer local Smart Cloud services

Melita awarded ISO 14001 Environmental Management, ISO 50001 Energy Management and ISO 45001 Occupational Health and Safety

5G mobile network launched nationwide

The Melita Foundation allocates over €50,000 to environmental projects

100,000 broadband Internet subscribers

The Foundation for Human Resources awards Quality Mark to Melita

2021

Customer satisfaction 9.0 out of 10.

The Melita Foundation pledges €150,000 during first year

NexTV Android TV App launched for boxless TV viewing

Djuno, mobile packs for under 29s launched.

melita.io starts building LoRaWAN network in Germany

150,000 Melita mobile customers

Melita invests in HandsOn Systems for IoT solutions

MIOT incorporated in Germany

Melita begins roll out of electric vehicle fleet

The Melita Foundation launched with €500,000 funding supporting 9 projects in its first year.

2020

Customer satisfaction 8.9 out of 10.

Melita Italia joins forces with Enel Energia to offer one-stop utilities In Italy

Melita launches second Data Centre site

1,000 Mbps gigabit internet available nationwide

Cloud Connect services launched in partnership with Telia Carrier

Direct denial of Service (DDoS) mitigation services provided through CenturyLink

4.5G mobile network activated across all of Malta

Melita acquires business telecom specialist, Ozone.

Acquisition of Red Touch

2019

All Flexi Bundle internet customers upgraded to minimum 250 Mbps

StellarWiFi, smart home WiFi launched

Launch of the most advanced 4.5G mobile network

Melita Data Centre awarded ISO 27001 certification in Information Security Management Systems

Melita and Go launch TSN – Total Sports Network – 8 HD channels of premium sports

Narrow band IoT fully enabled

Melita produces first TV series, Aenigma

2018

Launch of gigabit internet in key business areas

Implementation of fully redundant, high capacity ring circuit connecting Malta to mainland Europe

2017

Launch of Customer Service Promises covering installation, repair, care and internet speed guarantee.

2016

MelitaWiFi enabled across Malta and Gozo, giving Melita customers free WiFi access.

Connection to Tier 1 Telia Sonera connectivity partner

Minimum broadband internet is now 30 Mbps for all Melita internet customers

New billing system AMDOCS is introduced, giving customers better overview on their services and spend

2014

TV Everywhere launched, enabling customers to access TV services via their mobile devices.

Launch of MelitaWiFi, free WIFi all Melita Mobile and Fibre Power customers

Launch of 250 Mbps broadband internet

The purpose-built Melita Data Centre opens

2013

Melita connects its internet customers directly to tier 1 operator LEVEL 3 in Milan

Launch of Video OnDemand HD

2012

Launch of Fibre Power broadband internet with speeds of up to 100 Mbps

Launch of Video OnDemand HD

2011

Melita launches HDTV and PVR services

Equality Mark awarded by The National Commission for the Promotion of Equality

2010

Melita Mobile 3G network inaugurated

Undersea fibre link to mainland Europe built, providing Malta broadband connectivity to Europe and beyond.

2009

Melita launches fixed telephony services

2006

Melita introduces digital TV to Malta

2005

Melita launches cable internet services

2000

Melita Cable TV services launched

1992

Take your business further

With more than 30 years-experience in telecommunications we offer the best solutions for your businesses telecommunications needs, from the simplest mobile phone connection for an employee through multi-line telephony to direct fibre internet and WiFi for your premises. Take your business with connectivity packages for the M2M and IoT world offered by melita.io, or browse the Melita Data Centre site to discover our full suite of secure and tailor-made colocation solutions.

Some of our partners

Ericsson
Cisco
Commscope
Harmonic
Amdocs
APC
Cogent
TFC Amphenol
Alpha Group
Colt
Arelion
Wind
Tiscali
De Cix
Mix
ADB
Microsoft
Google

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