We know that getting a business connected is different from a residential installation. That's why we have a team of specialised Melita Business installers who will get you connected to our fibre optic network within 2 working days. Whilst your business is up and running, our Business installers will continue with any additional works in the fastest, least disruptive way possible.
Melita Business Account Managers are assigned by industry segments, so your contact will better understand your needs to better serve your needs.
We place a premium on being available to support your business and answer any queries quickly and seamlessly. If you need to contact us your query will be assigned to a single point of contact, a person who specialises in the type of support you need, and who will be responsible for ensuring quick resolution and keeping you updated.
Choose your preferred contact method whether it's online chat, visiting our Mriehel service centre or any of our retail outlets, calling 2727 3535 or directly contacting your account manager.
With Melita Business you'll be connected to the internet over a mature network with fully redundant international connectivity, constantly monitored and maintained by Melita technicians. We take reliability very seriously and commit to strict Service Level Agreements (SLA) with a clear uptime commitment.
Your connection will be reliable and fast -we promise our internet customers that they will reach their subscribed download and upload speeds when connected directly to the internet via a wired connection.
We understand that business productivity is of utmost importance. We also understand that many times a business' productivity depends on the products and services we provide. If something goes wrong, your business will be serviced by specialist technicians and engineers who are fully dedicated to our Melita Business customers, ensuring your services are fully restored as smoothly, and as soon as possible. Melita Business customers enjoy a repair SLA which will be between 4hours and 1 working
We have been using the services of Melita for a number of years. The service has been commendable throughout. The team at Melita have gone out of their way on several occasions to provide us with solutions when faced with issues which for us were critical and time sensitive. On the day-to-day service we have always received a timely response to our requests. The approach is professional, yet friendly. I would certainly recommend Melita’s services.
Anthony Carabott
Camilleri Preziosi
AquaBioTech Group conducts over ninety-nine percent of its work abroad and relies heavily on the quality of its internet connection, even before the COVID-19 pandemic pushed even more meetings online. The company has been using Melita in our offices and all our staff accommodation for over twelve years and we are very happy with their service provided through our dedicated account manager who is always willing to help us with both new installations and any problems we encounter.
Lisa C. Dowdall
AquaBioTech Group
We have been a customer of Melita for a number of years and they have always been a very competitive provider of cost-effective telephone and internet services, creating packages that meet our business needs and requirements. Melita have provided us a highly professional service and any problems encountered have always been dealt with efficiently. We look forward to continually working with Melita.
Kirsty Briffa
Besedo
Melita Business have been with us since 1997 when we opened our first language school in Gozo. What excites me the most is taking BELS into new markets and that is where Melita Business comes in. They took us on a whole other level as we're now coming on to the 12th month of successfully using virtual reality in the English language teaching classroom for all our learners, of all ages.
Becky Bonnici - CEO
BELS Language School
Technology today plays a significant role in our business both from the backend as well as from the customer's view. IoT plays a very important role in our day-to-day operations such as inventory management, climate control. Connectivity is key to be able to support such technology and operations and we found Melita Business a key partner in all this.
Nicky Spiteri Paris - CEO
Bigbon Group
Guests require cutting edge technology within the hotel with strong WiFi throughout and TV casting. This is something which is absolutely crucial to us and Melita Business has met all these requirements being our partner from day one and ensuring technology is simple enough for our clients to understand.
Malcolm Azzopardi - General Manager
Urban Hotels
The use of technology has been growing and growing in the retail industry. We have data transmissions happening 3 or 4 times a day between 20 locations, around Malta and also Italy, that have to be done seamlessly without errors, RFID technology that monitors stock daily and in-store communications to customers as well. Connectivity is mission critical and Melita Business give us the reliable backbone to work efficiently, confidently and seamlessly 24/7
Simon Mizzi - Owner and Director
Rubicon
Cloud is something that is growing a lot in the market and with cloud comes secure connectivity. We offer the security aspect, Melita Business offers the connectivity side so by bundling them together and offering a single solution to customers we see a better service delivery to the end users.
Stephen Vella - CTO
Computime
Melita Business helped us by providing with a simple yet effective system. Customers look for good speed and a stable connection, so a reliable connection is important. Apart from all this Melita Business also offers Fibre service which helps us with the migration of our system on cloud.
Hubert Debono - General Manager
The Embassy Valletta Hotel
Competition is fierce and you need to do more with less, so technology give you the edge you need over your competition. Melita Business is very important for us as a company because the first things that customers ask for are Wi-Fi, speed and channels.
Aaron Xuereb - Director
Buena Vista Property Management
Connectivity is one of the biggest and most important things for my business because without it we cannot communicate. Technology is present from the beginning till the very end, whether it's to book a reservation or the management of my restaurants. Melita Business is important for me because they are always there when I need them and without connectivity we would need to change the way we live today.
Marvin Gauci - Entrepreneur
Caviar & Bull
With so many tools letting us work remotely; technology helps to improve efficiency. Melita Business was a key asset for me providing me with an extremely reliable connectivity and excellent service. They were crucial for me to advance career-wise.
Elton Zarb - Owner and Managing Director
Wicked & Loud
Technology is key in hospitality nowadays. We work with different kind of tools that help us know guest preferences, develop the experience and connect with them all which is essential to help us deliver the expected experience. It's been great finding a partner like Melita Business that provide us with the services to plan as well as develop all the infrastructure project for the hotel.
Koldo Salazar - General Manager
Barceló Fortina Hotel
Melita Business was an obvious choice because they cover most if not all the services that one would need in a business centre like ours.
Attilo Suda - Chief Project Officer
Avenue 77