This Website Privacy & Cookie Notice is applicable to any personal information which is given by You to Us (“User Information”) via this web site. This Notice is devised to help You feel more confident about the privacy and security of your personal details. “You” shall mean you, the User of the Site. “We/Us” means Melita Limited and any member of “Users” means the users of the Site collectively and/or individually as the context allows. We process personal data only in compliance with the General Data Protection Regulation (Regulation (EU) 2016/679), the Data Protection Act (Cap 586 of the laws of Malta) and any other applicable legislation.
Most of the data We collect is freely given by You in order to be contacted with the latest information from Us. As part of this exercise, We may collect the following categories of personal data:
When using the Site and its services You may encounter areas such as forms, chat, forums, games, competitions, video services and other features, where You may be asked to enter User Information. Such User Information will be used in accordance with this Website Privacy & Cookie Notice, for the purposes for which it was collected and for any other purposes specified at the collection point.
By entering Your User Information via this Site You accept that We may retain Your User Information and that it may be held by Us or any third party company which processes it on Our behalf.
We shall be entitled to use Your User Information for the following purposes:
The recipients and processors of your Personal Data are Melita and Our employees. We may also transfer your Personal Data to Our intra-group companies, affiliates and agents, to other authorised electronic communications operators, public authority or law enforcement agency and to third parties that provide services to Melita. Whilst access by third parties is limited, sharing of personal data with them may be required for the purpose of gathering your feedback, being able to contact Us or for Us to contact you back, provide you the service requested, market research and to send you promotional offers.
Some third parties of whom Melita has a contractual relationship with, may be located outside of the EU. In doing so Melita ensures that the 3rd party recipients are either subject to an adequacy decision or to appropriate safeguards in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679) and any other applicable legislation and that Melita has a justifiable ground for such a transfer, such as Our legitimate interest.
Security is very important to Us. Secure Socket Layer (“SSL”) encryption technology is used for protection of information in transit for any sensitive transactions such as payments. Additional security procedures are in place to protect the confidentiality, integrity and availability of Your User Information.
You have a right to object to Our processing of Your personal data, access the personal data We hold about you and in certain circumstances request that We port such personal data in a structured, commonly used and machine-readable format to You or to another third party indicated by You. You also have a right to request that We immediately rectify, block or erase Your personal data.
Blocking and erasure of personal data provided through your use of Our website may only be effected by Us subject that there is no legal and/or contractual obligations incumbent on Us.
If You have provided consent for the processing of data, You have the right (in certain circumstances) to withdraw that consent at any time, which will otherwise not affect the lawfulness of the processing before consent was withdrawn.
Any queries or comments about this Notice should be forwarded to dpo@melitaltd.com
You have the right to lodge a complaint to the Information and Data Protection Commissioner if You believe that We have not complied with the requirements of the General Data Protection Regulation or the Data Protection Act with regard to personal data.