How can I terminate a service via MyMelita?
To terminate your account using MyMelita, follow the step-by-step guide below:
- Log in to MyMelita using your email and password.
- Select ‘Terminate/Suspend Your Account’ from the main menu.
- Choose ‘Full Termination.’
- From the drop-down menu, select the termination reason.
- Provide any further required details and continue.
- Select the termination date and press ‘Continue.’
- A notification will be displayed, including any charges (if applicable).
- Press ‘Yes’ to proceed.
- A ticket will be created, and we will contact you accordingly
To change or cancel your request related to the termination of the Melita service, you can do so via our live chat.
